Workshops

During FLAIRS 2019 there will be two rounds with masterclasses! You will notice each masterclass is about one of our two main subthemes: sustainability (mainly environmental and financial sustainability) and how technological developments shape the future of banking, and your career. 

Curious? Read on!

 

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WORKSHOPS ROUND 1

Workshop 1

Impact Hacks – How to reach consumers to improve their financial health?

Outline: The vision of the Think Forward Initiative (TFI) is based on the belief that Financial Health of millions of individuals can contribute to inclusive economic growth overall (UN Sustainable Development Goals #8). The Community Hub at TFI aims to create impact on financial health in society by assisting Europeans in making better financials decisions and improving their financial health. This workshop will provide an interactive roundtable discussion and brainstorming to discuss relevant topics on financial well-being on the priorities and consumer pain points related to the financial health of Europeans. TFI will introduce the TFI personas and invite participants to share their perspective on the important financial issues facing the communities that they serve and ideas to maximize the impact to those related communities. 

Facilitator: Dagmar Van Der Plas  

Dagmar is Global Lead of the Think Forward Initiative(TFI). She started her career at Postbank as an internet marketer, then moved to ING as a senior Product manager Payments Retail Europe. At ING, she then expanded her leadership in strategic, advising and practical roles as a Business Development Manager in Private Wealth & Asset Management and Senior Strategic Advisor ING Corporate Communications Bank. In co-creation with external- and internal stakeholders, she acts as an intrapreneur, in order to deliver radical innovative change. 

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Workshop 2

McGregor - Lessons from another industry

Outline: Michael Arts and his team breathe new life in the worldwide known brand McGregor and makes sure this time they’re here to stay. Their concept, focus and business model make for an interactive workshop on how McGregor makes sure that they are future proof.

Facilitator: Ludo Onnink, CEO McGregor New York

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Workshop 3

Tata Consultancy Services - Embrace Technology to reimagine Banking

Outline: Is Technology just an enabler or is it shaping the future of financial services? What are the opportunities beyond banking? Join Tata Consultancy Services in an interactive workshop to learn about the latest Technology trends and the impact on business and society. Get inspired on how you can channel the true potential of Technology, to deepen customer-centricity and identify opportunities for tech-driven business models. Join us to discuss, share, and learn about Technology adoption accross industries and its evolution which can help in shaping your thoughts and actions.

Facilitators: Hiten Khambhadia, Head of Technology, Financial Services and Insurance & Shantanu Talukdar, Innovation Partner Tata Consultancy Services

Hiten has over 20 years of experience with leading financial companies. His passion for technology inspires him to work with Customers to lead and advice them in their digital transformation journey. He feels the technology is the key to the future of banking and the companies who proactively innovate will have a competitive advantage.

Shantanu  has been navigating the innovation journey for multiple organizations. He works with Customers on new value propositions, developing new product services enabled by the latest technologies and help them build the culture of innovation within their organization. He is also active in building TCS’s COIN™ (Co-Innovation Network) which is a network of startups, fintechs, academic alliances, TEDx Amsterdam, etc. He is passionate about newer technologies and their impact on shaping new business models.

Please join workshop number 5 in round 2 to learn about a beyond banking initiative TCS supported.

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Workshop 4

GoDataDriven - Banker + AI, Skills of a future banker Training

Outline: During this workshop ING and GoDataDriven will give you a flavor of how they joined forces to train a new generation of tech savvy bankers. We will tell about the role you can play in making your bank more data and AI driven. And, you will do a fun simulation game that will give you a taste of what it takes to execute a full-fledged analytics case. So, if you’ve always wanted to step into the shoes of a data scientist, data engineer, software developer or analytics translator, then sign-up now

Facilitators: Stijn Tonk, Chief Strategy & Innovation Officer Go Data Driven and Mieke Nan, ING Analytics Academy

As Chief Strategy & Innovation Officer, Stijn is responsible for keeping GoDataDriven on top of its game when it comes to driving innovation through data science and machine learning. To achieve this goal, Stijn heads several programs that are all about learning today what can be done with the technology of tomorrow. An example of this is the GDD Moonshots initiative which focuses on solving high-impact problems by applying new technology, using uncharted data sets and building cutting-edge products.

In the role of Lead Data Scientist, Stijn helps clients with building smarter and more relevant data products that truly create value for both business and its customers. To achieve this goal, Stijn guides organizations in rapidly going from business ideas to data applications running production.

Mieke started out working in the academy of a large Insurance Company in 1999. Being very passionate about developing the talents of internal employees she has built her career in different learning & development roles within ING. In the past years Mieke was responsible as a programme manager for the ING International Talent Programme (trainee programme) and the leadership programmes for ING internationally. Recently Mieke set up the Analytics Academy with the purpose to develop the people capabilities that will enable ING to become a data driven organisation.

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Workshop 5

McKinsey - Future of Work

Outline: The future of work is here. We are living in one of the most disruptive eras our world has ever seen, with technology fundamentally reinventing companies, industry sectors, and society at large. Few jobs will completely go away, but almost all jobs will change. Next-generation reskilling will be a major unlock to help companies transform and deliver on business imperatives. How will your job change? Join this workshop hosted by McKinsey to understand the impact of automation on the banking sector, potential skill shortages, and how leading companies are responding to these challenges through reskilling.

Facilitator: Sapan Agrawal, Associate Partner McKinsey

Sapana Agrawal is an Associate Partner in London focused on building McKinsey’s capabilities to deliver reskilling at scale for clients in the context of the future of work. Sapana drives building McKinsey’s knowledge in the space, the technology assets, learning content and expertise needed to deliver end to end future of work transformations as well as delivering reskilling programs for clients. Previously, Sapana was the Chief of Staff to McKinsey‘s innovation arm and she has diverse experience, including being the COO of a health technology company building digital health interventions and changing mindsets and behaviours leading to insomnia.

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Workshop 6

Circular Economy in practice

Outline:  This workshop will be about our conference's venue. Circle will tell the story about how they build a circular sustainable building. What obstacles did they encounter when building an office space that breathes sustainability?  You will also find out what Circl does today to build a better future for our next generations.

Facilitator:  Bart den Otter, Program Manager, ABN AMRO

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WORKSHOPS ROUND 2

Workshop 1

A sustainable lifestyle; where to start and how to maintain it?

Outline: More and more people expect that their bank acts in a sustainable manner, but what can we do as individuals in the meantime? Are the actions we are currently taking in our daily lives really effective or is it better to focus our efforts elsewhere? Is it enough to just invest in sustainable technologies or do we need to change our daily habits as well? In this workshop we will discuss how effective (or sometimes ineffective) individual behavior change is in terms of environmental impact. We will also talk about how people can actually be motivated to change their current behavior and what kind of methods have the most lasting impact.

Facilitator: Anouk Griffioen, PhD

Anouk Griffioen received her PhD entitled ‘Saving energy when others pay the bill’ from the Wageningen University in 2018. Anouk uses theories from both behavioral economics and social psychology to study behavior change. In her research, she has focused on stimulating energy saving behavior when financial incentives are naturally lacking (e.g., when people do not pay the energy bill). The majority of her research has been conducted in close collaboration with The Student Hotel, where she studied the effect of behavioral interventions on objectively measured energy use.

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Workshop 2

PWC - Finance for a sustainable future: Leaving Legacy 

Outline: Sustainable finance has set its mark in the industry. It has proven to open up profitable opportunities, while leaving a positive legacy. What actions are needed to fulfill the rising needs of investors and clients? How to comply with the European regulation requirements relating tot he EU Action Plan for Sustainable Finance? In this session we focus on the actions and recent findings within the area of sustainable finance. "The honeymoon is over. The real work has started."

Facilitator: Lex Huis in het Veld, Senior Manager PwC Sustainability and Responsible Governance

Lex Huis in het Veld is a senior manager at PwC's Sustainability and Responsible Governance practice. Lex has a background in financial assurance and M&A, and is specialized in the area of sustainable finance. He advises clients on ESG integration and risk management, identifying opportunities, and reporting on impact.

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Workshop 3

KPMG - The Connected Bank

Outline: It is clear that banks today face profound challenges. KPMG believes that the future for banks is open with opportunities. In this workshop KPMG explores the future of banking across ten key trends in new business models and digital innovation.

Facilitators: Nienke Wichers Hoeth, Partner Digital Banking & Fintech KPMG & Paul Koetsier, Senior Manager Open Banking KPMG

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Workshop 4

GoDataDriven - Banker + AI, Skills of a future banker Training

Outline: During this workshop ING and GoDataDriven will give you a flavor of how they joined forces to train a new generation of tech savvy bankers. We will tell about the role you can play in making your bank more data and AI driven. And, you will do a fun simulation game that will give you a taste of what it takes to execute a full-fledged analytics case. So, if you’ve always wanted to step into the shoes of a data scientist, data engineer, software developer or analytics translator, then sign-up now

Facilitators: Stijn Tonk, Chief Strategy & Innovation Officer Go Data Driven and Mieke Nan, ING Analytics Academy

As Chief Strategy & Innovation Officer, Stijn is responsible for keeping GoDataDriven on top of its game when it comes to driving innovation through data science and machine learning. To achieve this goal, Stijn heads several programs that are all about learning today what can be done with the technology of tomorrow. An example of this is the GDD Moonshots initiative which focuses on solving high-impact problems by applying new technology, using uncharted data sets and building cutting-edge products.

In the role of Lead Data Scientist, Stijn helps clients with building smarter and more relevant data products that truly create value for both business and its customers. To achieve this goal, Stijn guides organizations in rapidly going from business ideas to data applications running production.

Mieke started out working in the academy of a large Insurance Company in 1999. Being very passionate about developing the talents of internal employees she has built her career in different learning & development roles within ING. In the past years Mieke was responsible as a programme manager for the ING International Talent Programme (trainee programme) and the leadership programmes for ING internationally. Recently Mieke set up the Analytics Academy with the purpose to develop the people capabilities that will enable ING to become a data driven organisation.

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Workshop 5

Invisible Tickets – Beyond Banking Innovation

Outline:  How a bank's payments expertise can revolutionise an industry and make public transport cool again. 

Join this workshop to learn how Invisible Tickets started an innovation journey within ING Labs and take away their key learnings.  This workshop partly builds upon workshop 3 of round 1 so if you are curious about innovation, consider signing up for both!

Facilitator: Andrei Constantinescu, Invisible Tickets

Andrei  has worked in innovation within ING for the last three years. Passionate about great customer experience. Not your ordinary banker. 

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Workshop 6

EY - NextWave Banking

Outline: Changes in the competitive, technological and regulatory environment cause evolutionary and disruptive change to the banking ecosystem, banks need to be able to adapt to both types of change.The greatest threat comes from technological innovations that disrupt the market and trigger unprecedented customer demand.To define the future banking model, banks should determine their role in the ecosystem.

EY has identified five ways you can reshape your bank’s digital future, called NextWave Banking. In each of these, the bank takes on a new role, focused on different building blocks of a typical bank. During this workshop, we will discuss the various roles a bank can take and implications this will have for strategy, products and many other aspects.

Facilitator: Reinier Plantinga, Associate Partner EY Financial Services Advisory

Reinier Plantinga is associate partner at EY Financial Services Advisory and is leading the Digital and Innovation practice for EY The Netherlands. He has a track record in introduction of new digital-first banks and insurance companies and brings rich experience in the fields of strategy, customer, frontend solutions, innovation and FinTech.

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